Frequently Asked Questions
Find answers to frequently asked questions such as:
How to find new tokens, check if tokens are safe, learn about scams, and much more.
- Frequently Asked Questions
- What is ListingSpy?
- Who is ListingSpy for?
- How much does it cost to use ListingSpy?
- I would like to purchase a yearly or lifetime membership. How can I do it?
- Do you offer refunds?
- Will ListingSpy release its own token?
- I want to advertise my project on your website. Who should I contact?
- I am interested in investing in ListingSpy. How can I proceed?
- Technical issues
- How to use ListingSpy to find the next crypto gem?
- If the Scam Filter is turned on, is it 100% safe to buy the token?
- There’s a poop icon next to the token I want to buy. What does it mean?
- I am seeing many scams, even though the scam filter is turned on
- If the contract is not renounced, does that mean it’s a scam?
- I’m trying to buy a token, but I keep getting an error
- I have bought a token, but am now unable to sell it.
- Tell me what tokens to buy or what is the best project to invest in?
- I am interested in a specific token. Can you help me with it?
- Do you provide investment or specific advice about what tokens to buy or how to trade?
- Can I swap a token on your website?
- Do you have affiliate program?
- How can I get notifications for new DEX listings?
- Are the tokens displayed in real time?
- I found a new token I think is interesting, can I share it in the ListingSpy Telegram group?
- I have an idea or suggestion for ListingSpy
- I have looked through this FAQ and read the blog posts, but I still have a question.
What is ListingSpy?
ListingSpy is primarily a crypto DEX listings aggregator. New cryptocurrency listings show up in real time as soon as they start trading on any of our supported DEXs (Decentralized crypto exchanges). We also have other awesome features like tracking coin listings on the top CEXs (Centralized crypto exchanges), the new crypto project IDOs, top cryptocurrency lists, crypto price changes, scam filters, and much more!
Who is ListingSpy for?
Anybody who wants to be first to learn about the new token listings and to be able to try to trade new digital assets/tokens as soon as they go live on our supported DEXs, such as PancakeSwap, UniSwap, TraderJoe’s, SushiSwap…
Paying subscribers who consider themselves professional crypto gem hunters, apes or analysts can get access to the more powerful features of our product, such as advanced filters, real time data, alerts, proprietary support, and much more!
How much does it cost to use ListingSpy?
We offer both free and paid accounts. You can view our plans and the differences between them here
I would like to purchase a yearly or lifetime membership. How can I do it?
Please contact an admin
Do you offer refunds?
No, we do not have a refund policy. Please use the free version of the product if you are not sure that the paid version and its benefits are worth it for you.
Will ListingSpy release its own token?
Yes, it’s on our roadmap. But not until we have quality partnerships in place.
I want to advertise my project on your website. Who should I contact?
There are several different ways of getting your projects featured on ListingSpy.net. To discuss the options – please contact our founder through Telegram for personal consultation and offers. If you know you want to be featured above the current listings, at the very top of the table, then you can use this form for DEX listing or this form for IDO.
I am interested in investing in ListingSpy. How can I proceed?
Exclusive tier users of ListingSpy will get whitelisted and get the best terms for our upcoming IDO.
I am unable to log in to my account.
Make sure that you are actually logged in with a still valid account through the wallet that you paid for your subscription with. If you are, try to log out, refresh the page (Ctrl+Shift+R) and then log back in again.
If you are still unable to login after having checked/tried at least twice, then take a screenshot showing your profile and use our chat bot in the bottom right corner of our website for support. A member of the team will assist you ASAP.
I have made a payment, but my plan has not yet upgraded or activated, what should I do?
Firstly, make sure you’ve sent the exact amount requested and that you are logged in with the right wallet.
Sending any amount below or above the price of the plan may result in your new plan to not be automatically assigned, and if this is the case please contact our TG bot and provide your transaction details and wallet address.
I am a paying member, but token listings do not show up in real time.
- Make sure that you are actually logged in with a still valid account through the wallet that you paid for your subscription with. If you are, try to log out, refresh the page (Ctrl+Shift+R) and then log back in again.
- Try turning off the Scam Filter. Maybe nothing legit has been released in a while? Learn about our Scam Filter criteria.
- Occasionally there are sync delays from our data providers. Usually it goes away if you just wait a bit, the issue often self resolves in minutes. You can go to our Telegram Group to check if any delays are being reported.
- If you have done all three above and still not answered/fixed, then use our chat bot in the bottom right corner of our site to get in contact with a member from the team. Be prepared to send a screenshot showing your profile and maybe your transaction ID for your LstingSpy subscription. Please include all relevant information needed to diagnose or solve the issue (screenshots, a description of the issue, and so on).
How to use ListingSpy to find the next crypto gem?
That of course is the million-dollar question. But these two posts from our blog are a great starting point. They’ll give you an overview of our features and what to look for:
If the Scam Filter is turned on, is it 100% safe to buy the token?
No, the Scam Filter helps you sort through the majority of the illiquid scam coins, but users are still required to do their own due diligence/research! We are always trying to improve our filters, but it’s not perfect. Learn more about how to avoid scams in our blog, here and here.
There’s a poop icon next to the token I want to buy. What does it mean?
It’s considered to be either a scam or a very risky trade. If you are a Premium+ member, then by hovering your mouse over the icon you will see why it has been labeled as a scam.
It may be an actual scam, but it’s also possible it just has too little liquidity or that contracts are not verified/locked. Even though we do our best to protect our users against these risks, our filters are not perfect; and sometimes scams do make their way past the scam filter. We are constantly trying to improve our filter, to make it safer and better for our users. All this said, all users need to do their own due diligence and take responsibility for their own trades.
I am seeing many scams, even though the scam filter is turned on
The scam filter is for your convenience, to help you sort out the majority of junk tokens. Although the scam filter will remove 95% of listed scam projects, it’s still imperative you do your own research and manual checks!
If the contract is not renounced, does that mean it’s a scam?
No, many legitimate projects do not renounce ownership of their contract, and there are good reasons for this. As a stand-alone metric, this is not a good indicator as to whether a project will or won’t be a scam.
I’m trying to buy a token, but I keep getting an error
Try increasing your slippage (some tokens have high tax fee for buying and/or selling). You may also consider using a higher gas fee.
I have bought a token, but am now unable to sell it.
Since there are so many scam tokens, incl. honey pots, it’s always good to start with buying just a tiny amount first and see if you are able to sell it. Keep in mind that the scammer developers / token owners can enable/disable the right to sell token as they wish, or they can remove the liquidity. Occasionally there’s a legit reason for them to temporarily disable the sell function – you can ask them about it in the project’s Telegram or Discord chat groups.
With some tokens you might need to increase the accepted slippage to be able to buy/sell them (due to buy/sell tax or to high volatility), so you can try increasing slippage. How high depends on the token and your risk/price tolerance.
If you are still not able to sell it, then it’s highly likely that you bought a scam token.
Take a look at this blog post to learn how to try to avoid them.
Tell me what tokens to buy or what is the best project to invest in?
We don’t provide investment advice or endorse any specific tokens that are listed. Feel free to chat with the community in our Telegram group about how to invest in cryptocurrency, DeFi, the best crypto exchange to trade, and possible new tokens or projects you’re interested in.
I am interested in a specific token. Can you help me with it?
We do not allow shills in ListingSpy’s Telegram group chat, but if you have legitimate interest or concerns about a specific token, then you may share it in the chat. Make sure to include: Token name, contract address, DEX it’s on and what you want to know/share.
Do you provide investment or specific advice about what tokens to buy or how to trade?
Although we want to help out as much as possible, we can’t provide investment advice. We’re happy to help you navigate our platform, learn about DEX and DeFi, as well as provide you with assistance when appropriate. But asking “is this token safe to buy” or “what token is good?” is hard for us to advise upon, as we can’t take responsibility for your actions, nor do we provide crypto trading signals. Instead please read our blog posts on how to identify potential scams: 1 & 2
Can I swap a token on your website?
No, not yet. It’s a planned feature. But Standard users and up are able to copy the contract addresses and are able to buy/sell token directly on the DEX.
Do you have affiliate program?
Yes, all registered users (even free) have their referral ID automatically created & displayed in their profile, together with the stats, such as: how many people came through your link, registered, upgraded etc. The payouts to our partners are done once a month in USDT, after reaching a minimum of $200.
Twitter, Telegram, YouTube crypto influencers and large affiliates may request unique and readable referral IDs by contacting ListingSpy and asking for partnership.
How can I get notifications for new DEX listings?
For crypto alerts and notifications please check out our PancakeSwap listings Telegram channel. Advanced Telegram Bot is coming soon for the paid users.
Are the tokens displayed in real time?
Yes, except for the 1hr delay on PancakeSwap for the free users. Nevertheless, we do have some requirements for the tokens to be displayed, as we want to avoid displaying as many scams as possible. We do have some basic filters that must be met before the tokens are listed on ListingSpy.
Keep in mind that they all new tokens are high risk and you must treat them as such.
I found a new token I think is interesting, can I share it in the ListingSpy Telegram group?
We request that you do not share a naked contract address or link. If you do find something intriguing, please provide context and details about the project.
Have you done any scam checks on it? Where did you find it? What makes you think this will be a good project? Please provide as much relevant information if you do decide to share a project.
No baseless shilling, linking to known scams, bags, or any other potentially harmful activities will be tolerated.
I have an idea or suggestion for ListingSpy
Please post your suggestions or ideas in our Telegram group or share with the team privately via our chat bot (in the bottom right corner of our site).
I have looked through this FAQ and read the blog posts, but I still have a question.
Join our Telegram group and ask our community members.
If there’s something specific you need help with about the site, then it’s best if you start through our bot in the bottom right corner and a team member will assist you ASAP. As a first step we may need a screenshot of your profile (showing your plan and wallet address), so be ready to provide it on request.